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Support Center

Stanhope Prime Resources Inc.'s Support Center is your dedicated partner for swift and effective assistance with any inquiries or issues.


Popular Queries

  • How can I get a quote?
    You may fill out our online form or email us at and let us know what you need. You may also reach out to us via 09950178500 on Viber. We’ll do our best to respond to you as soon as we can.
  • How can I order?
    Please send us a message via our online form or call us at (632) 89612255 to 57 to place an order. Our process is as follows: 🔶 Place Order 🔶 Settle Payment 🔶 Arrange for delivery or self pick-up
  • Do you have a minimum order required?
    Yes, we require a minimum order of at least 100 pieces.
  • How will my order be packaged?
    We package orders in appropriately-sized boxes and label them accordingly, so you can easily identify the product/s. Large orders may be packaged in various bulk quantities, based on what would be the most efficient way to ship them.
  • There was a mistake in my order. What can I do?
    If you have already placed your order but noticed that you’ve ordered the wrong piece or quantity, please get in touch with as as soon as possible. You may call or email us so we can correct your order.
  • How do I change or cancel my order?
    If you want to change your order, please call us as soon as possible at (632) 89612255 to 57. If you want to cancel your order, you may do so via phone or email. Please make sure to provide the order number and name on the order so we can make sure we are canceling the correct order.
  • How do I know if the products I need are in stock?
    To double check stocks for an order, you may get in touch with us via email, Viber, or our online form. We’ll do our best to provide you with our updated list of stocks on hand.
  • How do I return faulty items?
    We apologize for any inconvenience. Please call us at (632) 89612255 to 57 and send the item back to us so we can process your full refund or swap it with another item.
  • Privacy Pledge
    Stanhope Prime Resources Inc. respects the privacy of its users. It is our promise that: -We do not collect any personal information unless you specifically give it to us. -We never engage in the selling of our customer list. -We only send information to customers who specifically request it.
  • What information do you collect?
    Site usage statistics Stanhope Prime Resources Inc. uses Google gtag.js and Bing UET to gather anonymous data about how our site is used. When you visit a page, statistical information, such as what page is being visited and the browser being used, is sent to Google and Bing. Cookies Like most shopping sites, Stanhope Prime Resources Inc. uses cookies to reference temporary data, such as your shopping cart. Cookies are short text files stored on your computer or device. These files contain no personally identifiable information. Personal information Stanhope Prime Resources Inc. records and stores your personal information when it is entered in the checkout or when you create an account. E-mail communication Stanhope Prime Resources Inc. keeps a copy of emails sent to us as well as all comments submitted through our web contact form.
  • Who can see my information?
    Saved credit card data Saving credit card data on is optional. Your saved credit card data is securely encrypted and cannot be seen or used by anyone else, including Stanhope Marketing employees. As a consequence, Stanhope Prime Resources Inc. customer service cannot place orders using your saved credit cards. Stanhope Prime Resources Inc. Stanhope Prime Resources Inc. can view your personal information (except your credit card data), order history, and any email communication. This information is used only for fulfilling orders and providing customer service. Review sites If you specifically choose to receive an invitation to review Stanhope Prime Resources Inc. after checkout, a third party site (either ResellerRatings or TrustPilot) will be given your name, email address and order number. This information will be used to verify that you have made a purchase from us. These sites do not share this information with anyone else, and do not use the information for any other purpose (such as promotions). Government (upon valid warrant or demand) Upon receiving a valid warrant or demand from the government for information, Bolt Depot will provide the minimum information necessary to comply with the request.
  • How does Stanhope Prime Resources Inc. secure my data?
    Stanhope Prime Resources Inc. is extremely serious about protecting your data.
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